Returns & Refunds Policy
Last updated: 17 August 2026
whisperswithnb primarily offers digital downloadable resources. No physical goods are shipped or returned.
Because digital products can be accessed or downloaded after purchase, purchases are generally considered final once the digital resource has been delivered or made available for download, subject to applicable consumer rights.
Refunds may be considered where:
you were charged more than once for the same purchase;
you received the wrong digital resource;
the purchased file is damaged, incomplete, or cannot be opened and the issue cannot reasonably be resolved;
payment was completed but access to the purchased resource was not provided; or
a refund is otherwise required under applicable law.
Where possible, genuine technical or delivery issues will first be resolved by providing the correct file, replacement access, or other appropriate assistance.
Change of Mind
Refunds are generally not provided for a change of mind after a digital resource has been delivered or made available for download.
Please review the product title, description, age range, resource type, and other information provided before completing your purchase.
Duplicate Payments
If you believe you have been charged more than once for the same purchase, please contact us with your order or transaction details so the payment can be reviewed.
Technical Problems
If you are unable to download or open a purchased resource, please contact us. We will make reasonable efforts to resolve genuine access or file-related problems.
Free Resources
Resources provided free of charge do not have a monetary refund value.
Your Consumer Rights
Nothing in this policy is intended to exclude, restrict, or override consumer rights that apply under relevant law.
Contact Us
For questions about a purchase, digital download, or refund request, please contact:
© whisperswithnb | Nihan Baig